We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of bugzymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.67 out of 5 based on 18 customer ratings
18 reviews
88.9% of buyers enjoyed this product!
5 stars
( 14 )
4 stars
( 2 )
3 stars
( 2 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
Excellent quality, but Black is a bit smaller than the blue color. Next time will order XL instead of L. the volume under bust 80 cm, OG
Rated 5 out of 5
Customer –
Will be ordering more. Size L fit perfectly attuned to og under bust 75-80 cm
Rated 3 out of 5
Customer –
C is much too large and blow not hold.
Rated 5 out of 5
D***k –
Very carefully made bra. Buys always about two size bigger and then fit perfectly. Recommend SPR = J
Rated 5 out of 5
C***a –
Super …. exact what you expected.. The Love
Rated 3 out of 5
A***o –
Same as the previous valuation. Cup boys are coming.
Rated 4 out of 5
L***s –
Fits for which has bust 36
Rated 5 out of 5
A***z –
excellent
Rated 4 out of 5
E***r –
A little big but good quality
Rated 5 out of 5
T***o –
Fits well and good quality
Rated 5 out of 5
T***e –
I recommend it. Good size. Nice material. It’s 4 that I buy. Thank you to the store.’
Rated 5 out of 5
S***o –
Good quality product. Goos support bra
Rated 5 out of 5
B***a –
Very father very comfortable and description as it offers E The store
Rated 5 out of 5
P***e –
Super fast delivery. Happy with my purchase, comfortable, light, dries quickly, well made.
Rated 5 out of 5
M***m –
Too big but very comfortable fabrics. I bought two bigger points remembering that the Chinese measurements are smaller… But for this article, take your usual size. Delivered in less than 3 weeks to Canada. I’ll buy some more. Thank you to the store!
Rated 5 out of 5
I***e –
Very best, very fast.
Rated 5 out of 5
C***t –
bien
Rated 5 out of 5
O***A –
Thank you, bra good, size fit perfectly on the chest 106 cm. Price Wish all color. Delivery fast, three weeks before the Taganrog. Recommend store and store!!!
Customer –
Excellent quality, but Black is a bit smaller than the blue color. Next time will order XL instead of L. the volume under bust 80 cm, OG
Customer –
Will be ordering more. Size L fit perfectly attuned to og under bust 75-80 cm
Customer –
C is much too large and blow not hold.
D***k –
Very carefully made bra. Buys always about two size bigger and then fit perfectly. Recommend SPR = J
C***a –
Super …. exact what you expected.. The Love
A***o –
Same as the previous valuation. Cup boys are coming.
L***s –
Fits for which has bust 36
A***z –
excellent
E***r –
A little big but good quality
T***o –
Fits well and good quality
T***e –
I recommend it. Good size. Nice material. It’s 4 that I buy. Thank you to the store.’
S***o –
Good quality product. Goos support bra
B***a –
Very father very comfortable and description as it offers E The store
P***e –
Super fast delivery. Happy with my purchase, comfortable, light, dries quickly, well made.
M***m –
Too big but very comfortable fabrics. I bought two bigger points remembering that the Chinese measurements are smaller… But for this article, take your usual size. Delivered in less than 3 weeks to Canada. I’ll buy some more. Thank you to the store!
I***e –
Very best, very fast.
C***t –
bien
O***A –
Thank you, bra good, size fit perfectly on the chest 106 cm. Price Wish all color. Delivery fast, three weeks before the Taganrog. Recommend store and store!!!