We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of bugzymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.50 out of 5 based on 16 customer ratings
16 reviews
87.5% of buyers enjoyed this product!
5 stars
( 14 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 2 )
Rated 5 out of 5
R***v –
For the money sound decent. Case holds earphone magnet. Sound when talking on the phone is good, the source does not see the difference, connect headphones or not-well.
Rated 5 out of 5
9***r –
Such work is put in charge, not checked, later will add a review. Delivered quickly.
Rated 5 out of 5
V***e –
It quickly to describe the same battery keeps good
Rated 5 out of 5
S***s –
tooop i like it
Rated 5 out of 5
C***e –
i got my oder yesterday…sound it best..i like it…you’re good store …high recommend…thank you so much
Rated 5 out of 5
E***h –
Earphones very beautiful and practical and comfortable in-ear jointed very high and suitable for music and beautiful it over it no aspiration of voice and not disturb الجالسين around you as that for lot arrived quickly and within fifteen days I have a note on dark color I asked pink but it pink cool and not as the picture but it nevertheless lovely very❤
Rated 5 out of 5
C***a –
Same as the photo, got charged at 90%, 10 days before the date estimated. Will edit when the Beech worn
Rated 5 out of 5
E***e –
Frankly very surprise filled fine sound role I’m séduite. Arrived well before the date set
Rated 5 out of 5
D***v –
Case is very small, come fully discharged. Battery is clearly not big. Not very convenient to remove the headphones. Headphones in ear stick good, control BUTTON. Sound-not a fountain, but for the money to find fault with stupid, I thought it would be worse, but you can listen, not annoying. With the phone mate without problems. The main school-constantly falls off Bluetooth, if for example put phone in pocket or jeans waistband holster. But an injury to all ультрабюджетников. How much work is not checked, about three hours is highly questionable. In general earphones-even with their own money. As a replacement can be taken. The ozone they are three times as much.
Rated 1 out of 5
R***r –
Long time came with a broken cap upset
Rated 1 out of 5
R***r –
Order 2 pairs come one normal others were broken in one parcel
Rated 5 out of 5
J***s –
Very good thanks
Rated 5 out of 5
E***r –
Buy 2, arrived without problems and can be use instantly
Rated 5 out of 5
Z***z –
Goods lingered on points of Krasnodar, but it is not the fault of the store. completely fit the description. Recommend!
Rated 5 out of 5
E***t –
Excellent for the price. Very fit well in your ears, especially important fact, one small ears) sit tight, not fall out. A bass. Control button, which is more convenient than touch panel, accidentally nazhmёsh. Keep the charge for a long time, when use 2 hours a day without charging last three days. Small compact case. Goods satisfied, thank you!
Rated 5 out of 5
D***a –
Order come quickly! Just like the photo, excellent sound and it works independently!!! Prodovtsu!!!
R***v –
For the money sound decent. Case holds earphone magnet. Sound when talking on the phone is good, the source does not see the difference, connect headphones or not-well.
9***r –
Such work is put in charge, not checked, later will add a review. Delivered quickly.
V***e –
It quickly to describe the same battery keeps good
S***s –
tooop i like it
C***e –
i got my oder yesterday…sound it best..i like it…you’re good store …high recommend…thank you so much
E***h –
Earphones very beautiful and practical and comfortable in-ear jointed very high and suitable for music and beautiful it over it no aspiration of voice and not disturb الجالسين around you as that for lot arrived quickly and within fifteen days I have a note on dark color I asked pink but it pink cool and not as the picture but it nevertheless lovely very❤
C***a –
Same as the photo, got charged at 90%, 10 days before the date estimated. Will edit when the Beech worn
E***e –
Frankly very surprise filled fine sound role I’m séduite. Arrived well before the date set
D***v –
Case is very small, come fully discharged. Battery is clearly not big. Not very convenient to remove the headphones. Headphones in ear stick good, control BUTTON. Sound-not a fountain, but for the money to find fault with stupid, I thought it would be worse, but you can listen, not annoying. With the phone mate without problems. The main school-constantly falls off Bluetooth, if for example put phone in pocket or jeans waistband holster. But an injury to all ультрабюджетников. How much work is not checked, about three hours is highly questionable. In general earphones-even with their own money. As a replacement can be taken. The ozone they are three times as much.
R***r –
Long time came with a broken cap upset
R***r –
Order 2 pairs come one normal others were broken in one parcel
J***s –
Very good thanks
E***r –
Buy 2, arrived without problems and can be use instantly
Z***z –
Goods lingered on points of Krasnodar, but it is not the fault of the store. completely fit the description. Recommend!
E***t –
Excellent for the price. Very fit well in your ears, especially important fact, one small ears) sit tight, not fall out. A bass. Control button, which is more convenient than touch panel, accidentally nazhmёsh. Keep the charge for a long time, when use 2 hours a day without charging last three days. Small compact case. Goods satisfied, thank you!
D***a –
Order come quickly! Just like the photo, excellent sound and it works independently!!! Prodovtsu!!!