Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bugzymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***v –
It’s all the time. Product content. Enough bright projector
V***n –
I am satisfied! The picture is good and juicy. All good!
Y***a –
Projector like, come quickly from Russia for 3 days. Packed well, all in the description, screen turned 3 meter, sound good must be configured to include, brightness is good even in light room, very satisfied with the purchase.
P***v –
Goods come, not checked
M***v –
All super. Height of the helped to set up projector. Answer all questions. Many thanks to him
A***v –
Very good projector
P***Z –
Excellent bright projector, with детализированным picture
6***r –
Shipping sdek all fine, excellent packaging, not included, bought for 51к-plus, the check will add отзов.
A***v –
Very quickly come in 5 days. Not clear whether the dust under the lens or outside. Shows good with laptop. Not understand others: Opened with Flash file, it shows, and the second time video does not show. After resetting projector again became file show. Need to watch.
A***v –
Received within two days in сдеке. Shipping from Russia. Not very many tested, but everything seems OK. Buy for 51к.
E***T –
Excellent projector, the store is responsible for all questions, sends the video where clearly shows the answer to every question. Projector brightness enough to watch in daylight on gray wall (paint). Sound for room 15 m2 good. The sound from the built in fans acceptable, watch movie does not interfere with the projector is 0,5 m from the head, if you look at the picture without sound a rustling fans. Shipping from Moscow in the region-a week. Seller and projector recommend!
Customer –
Projector looks expensive, build quality, enough brightness, color is normal. In Russia brand name unknown, after reading about Changhong in world wide web realized that Company large, serious, prince. The verdict-worth taking. After the payment was brought in Novosibirsk for 8 days. The 3D movies is not looking. See maybe will add a review.
A***v –
Emits a high-pitch noise at work and does this on my nerves. Otherwise projector top on the money. PS: If you think that you hear the beep-then hear! I thought so that squeak would barely audible. In fact, it can be heard from any part of the room!!!
R***n –
Shipping 5 days in Ekaterinburg, is not tested, then unsubscribe.
S***h –
OK.
S***v –
Clarity of delights, see photo Brightness power saving mode is great for 120 дюимов The store is very important (was микрокосячок-resolved quickly and simply) If anyone tired eyes-turn off all ‘оптимизации’ smart type filter and smooth movements-without them all OK.
S***v –
Excellent image quality, the sound is normal. Shipping from Moscow very fast.
A***V –
Projector picture quality is very good! Sharpness on top! There are bad crash-squeak during work lamp. If she goes, peep-crackle disappear. Cooling system lamp very quiet. My copy of the party on 2021.12.24. There is no paralonovym filter on the sides.